Terms of Service

Last updated: January 1, 2026  ·  Effective: January 1, 2026

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you (or the entity you represent) and /ˈfrāmˌwərk/, LLC ("Framwerk," "we," "us"). You represent that you have the authority to enter into this agreement on behalf of yourself or your organization.

2. Description of Services

/ˈfrāmˌwərk/ provides an AI-powered marketing platform that deploys coordinated AI agents to assist with content creation, advertising management, SEO, social media, email marketing, and analytics (the "Services"). The Services are provided on a subscription basis through our application at framwerk.ai.

3. Accounts and Registration

To use the Services, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your credentials
• Promptly notify us of any unauthorized access
• Be responsible for all activity under your account

You must be at least 18 years old to create an account. Accounts may not be shared or transferred without our written consent.

4. Subscriptions and Payment

Billing

Subscriptions are billed monthly or annually in advance. All fees are in US dollars. By providing payment information, you authorize us to charge you on a recurring basis until you cancel.

Free Trial

We may offer a free trial period. If you do not cancel before the trial ends, you will be charged for the first billing period. Only one free trial per business entity.

Cancellation and Refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain access until then. We do not provide prorated refunds for partial billing periods, except where required by law.

Price Changes

We reserve the right to change pricing with 30 days' notice. Continued use after the notice period constitutes acceptance of new pricing.

5. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law or regulation
• Generate spam, deceptive content, or misleading advertising
• Infringe intellectual property rights of any third party
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Resell or sublicense the Services without authorization
• Use the Services to train competing AI models
• Generate content that is defamatory, obscene, or discriminatory

6. Your Content

You retain ownership of content you upload to the platform ("Your Content"). By uploading content, you grant us a limited license to use it solely to provide the Services to you. We do not use your content to train AI models for other customers.

You are responsible for ensuring Your Content does not violate any third-party rights or applicable laws. You represent that you have all necessary rights to the content you provide.

7. AI-Generated Content

Content generated by our AI agents on your behalf is provided to you for your use. You are responsible for reviewing AI-generated content before publication and ensuring it is accurate, compliant, and appropriate. We make no warranty that AI-generated content is free from errors, and we disclaim liability for content after it is published under your direction.

8. Intellectual Property

The /ˈfrāmˌwərk/ platform, including its software, design, and underlying technology, is owned by /ˈfrāmˌwərk/, LLC and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, patents, or proprietary technology beyond what is necessary to use the Services.

9. Third-Party Integrations

The Services may integrate with third-party platforms (Google, Meta, etc.). Your use of those platforms is governed by their own terms. We are not responsible for the availability or conduct of third-party services.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT SPECIFIC RESULTS WILL BE ACHIEVED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, /ˈfrāmˌwərk/ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless /ˈfrāmˌwərk/, LLC and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Services, Your Content, or your violation of these Terms.

13. Termination

We may suspend or terminate your account at any time for violation of these Terms, non-payment, or if we reasonably believe your use poses a risk to the platform or other users. Upon termination, your right to use the Services ceases immediately. Sections 6, 10, 11, 12, and 14 survive termination.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved by binding arbitration under the AAA Commercial Arbitration Rules, except that either party may seek injunctive relief in a court of competent jurisdiction. You waive any right to a class action.

15. Changes to Terms

We may update these Terms at any time. We will provide at least 14 days' notice of material changes via email or in-app notification. Continued use after the effective date constitutes acceptance.

16. Contact

Questions about these Terms? Contact us at legal@framwerk.ai.